Reviews & Appreciation during COVID-19 lockdown
That is good news.
We hope you are keeping safe and well in these frightening times. Thank you very much for the regular updates it gives us confidence that our villa is still standing! Thank you for all you are doing to keep our villa in order. We really appreciate it. We are adding €50 on to our bill as a thank you for keeping everything going in this difficult time. Great news about the alarm. That was amazing service. Thank you very much for dealing with that. N & B, Playa Blanca
First of all, we would like to thank you for your Lanzarote Update e-mails, which are very useful and informative. Please do keep them coming and thank you for taking the time to summarise the most important news. Last but not least, Laura thank you for everything you and your team are doing to keep our properties safe and well maintained, as one house need to be lived in not empty and locked down. Keep safe and healthy! J & M, Oasis de Nazaret
Thanks Laura for keeping us briefed and for your rather heroic Ventures. You are remarkably efficient. Thanks for those excellent ideas about boosting demand once tourism is about to resume. Please feel free to implement those ideas you consider appropriate in our case. Prudent guidance ....as ever.
Thanks. E & M, Puerto del Carmen
Hi Laura ,
Thanks so much for the update as always very informative.
Thanks for doing checks of properties it’s good to know that we have you there as our eyes 👍. Thank you Laura , as usual such a well thought out professional letter. Thank you for offering to assist with friends on the island. It’s such a difficult time for you and your family too and anyone connected with the travel and hospitality industry. Stay safe yourself and look after Lia and your mum and dad too. V & L, Costa Teguise
As always Laura, a huge THANK YOU for keeping us updated. We really appreciate these regular pulse updates. Fantastic! Thanks for the help your giving to her...hopefully the route forward & process will become clear very soon! Hope you and your family are staying safe & healthy through all of this. A & K, Costa Teguise
Thank you for your updates. We do not get tired of them as it keeps us in touch with what is going on. Many thanks for all your help, and best wishes from both of us. Really glad you are keeping well, and Dan too. D & M, Charco del Palo
Thanks for update. But PLEASE take fees as normal- we value your fantastic service. To know you are there looking after our home is brilliant. L & G, Costa Teguise
Thank you so much for keeping me informed at this frightening time for some.
Keep me up to speed if you don’t mind it’s very much appreciated.
Keep safe Laura x. B, Puerto del Carmen
Thanks ever so much for all the advice and updates you have provided in the last week and for this invaluable information. Incidentally last week we were taking to a couple in a bar who manage apartments and they asked who we were with so I mentioned you. Her response was ‘oh yes she is a little more expensive but very good’. To be honest we are so glad of the Waitrose service we get rather than the Lidl we used to have 👍🏻. Thanks again for the top service. D & A, Costa Teguise
Just to let you know that **** got away on her delayed flight, phew, much relief all round. When I spoke to her she said how impressed she was with the new regime. So many thanks to you and your team.
These regular updates are really helpful, thanks very much.
Wishing you and your family and team well in these very difficult times.
Take care. A, Costa Teguise
Thanks for the update and thanks for looking after us and keeping an eye on things. Good move with the pool skimmers. Take care all of you. S & T, Matagorda
Just arrived, absolutely fantastic.
The feedback we have had for both sets of friends that have been in previously was ‘wow’ so a big thank you to you and all the staff who have really worked hard to make ****** a place that we can be really proud of.
Regards Dave and Anne - May 2018
Laura looked after our apartment in Costa Teguise from purchase in early 2004 until we sold in July 2017. She looked after our rental guests and then later long term tenants with care & attention when required often going beyond the call of duty. She arranged for repairs and replacements very quickly along with representing us at our bank, with the community, the council and the water & electricity companies. Her advice was needed and appreciated many times. For a thoroughly professional service at very fair rates we highly recommend Laura and her team.
Steve & Joanna (Kent, U.K.) July 2017
Here is our testimonial for you: we wish you all well for the future
We have used Laura and her team for over 7 years and have always been extremely pleased with their work. We have always found the villa "like new" when we arrive and have had glowing
comments from our rentals. Their cleaning team is excellent and they are very flexible with holidaymakers requests - changing things at short notice.
Although they are based in the north of the island and our villa is in the south, if there is a problem guests can contact them and things will be dealt with promptly. They are a great contact
for workmen and can arrange for jobs to be done quickly and efficiently.
I would have no hesitation in recommending them to manage your villa.
Susan and Trevor, March 2017
We, as you know were in no. 10 Bungalow recently--- I want to let you know that we were delighted with the Bungalow --- it was beautifully
positioned and so convenient to all facilities--- Maureen and I want to particularly thank you for allowing us to stay late on day of departure---you have no idea the comfort this provides for our age group--- we were so impressed with the whole set up that we will be returning sooner rather than later --again thank you for your efficiency with looking and follow up during our stay with you.
Tony and Maureen, Dublin, Kindest regards Laura and will be back to you in the future Tony. April 2016.
Laura has looked after our apartment in Costa Teguise for over 5 years. We have not been to our apartment since late 2005 but all our guests comment on how well cared for and clean the apartment is when they arrive. From the general cleaning and preparation of the apartment, to repairs and upkeep along with helping us with advice on financial or legal matters she and her team cannot be faulted in our opinion. Their service to us as absent owners is excellent and we would recommend them unreservedly.
Steve & Jo, Costa Teguise, Lanzarote 04\05\2009.
"Laura and her team were incredibly professional, hardworking and dealt with our sensitive situation with care and attention. I highly recommend Laura and her team.".
George, Puerto del Carmen, April 2016
We have a villa in Playa Blanca which we started the process of purchasing in 2007. The villa was a new build and after contacting Laura, Trevor was an excellent help right from the start monitoring the building progress. Once we had completed, Laura arranged all the purchasing and installation of light fittings, shower screens etc., and gave advice generally on furnishing the villa. Carol accompanied us on shopping trips as our translator and again gave advice.
Since the villa has been up and running as a rental business we have been lucky enough to experience 5 years of highly professional and totally reliable service from them. They offer advice on every aspect of property maintenance and work carried out is always to a very high standard. The cleaning and set up of the villa and guest support on the rental side of the business is exceptional. I would have no hesitation in recommending Laura as a property management company."
Nicky, - May 2012
Dear Laura, We just wanted to drop you a line to say thank you very much for the extremely professional service you have provided us with since we purchased our apartment in Costa Teguise in August 2003. You have always responded to any problems that occur in a very efficient and cheerful personable manner, which when dealing with people on holiday is very important. A special mention must go to you all for the professional and compassionate way you handled the recent bereavement of our father whilst on holiday at our apartment. Whilst this is something thankfully you would not expect to deal with on a regular basis the expertise and consideration demonstrated by yourselves was second to none. We know that our mother took great solace from your presence helping her through the legal, bureaucratic and practical aspects which had to be dealt with during this very difficult time, if we hadn't had you helping we don't know what she would have done. We would have no hesitation in recommending your property management company to anyone either starting out in Lanzarote or wishing to change to a very professional, friendly family company to look after their property and their interests.
Veronica and Les.